Configuration Management Product Change Lead (Change Specialist 2)

Make the difference in the efficiency and profitability of ASML by coordinating product change requests through the product life cycle.

Introduction

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.“This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.”

Job Mission

Fast market introduction of ASML’s newest technologies requires a high level of product integrity throughout their lifecycle to enable affordable microelectronics. New hardware and changes on hardware are requested on daily basis for our products. A smooth implementation of these changes is crucial for our business. It is your mission to organize and secure the process for product changes to ensure quality to minimize costs and processing time.

Job Description

• Make the difference in the efficiency and profitability of ASML by coordinating product change requests through the product life cycle.
• Tactically facilitate our product change process, apply your configuration management experience and your ability to influence people.
• You help our cross sector teams, on operational level, to protect the business of ASML against uncontrolled and unplanned changes while balancing speed and quality.
• Manage quality of change implementation plans while optimizing implementation cost and planning.
• Manage quality of impact analysis of changes, to minimize processing time and reliable planning.
• Organize and chair cross sector project change control board for impact analysis, planning and disposition of changes.
• Recognize and advise on scope of change requests (scope control, new or update change).
• Coordinate and coach cross-sector project team on the product change processMonitor and control the implementation of approved changes.
• Monitor and give feedback on changes being processed according agreed CM@ASML policy.
• Be involved in embedding improvements delivered from CM@ASML roadmap on operational level.
• Contribute to development of CM@ASML

Education

Bachelor degree or equivalent work experience

Master’s degree preferred.

Experience

• At least 5 years’ work experience of which at least  2 years’ experience in new product introductions
• Requires combination of specialist (Configuration Management) and project management skills
• Appliance of organizational change management techniques
• Proven analytical and conceptual skills combined with business senseKnow upstream impact of changes (e.g. logistics, operation, customer support)
• Proven experience in managing multiple changes, configurations and their dependencies
• Configuration Management certification (CMII module 1-6) is preferred

Personal skills

• Natural leader in providing structure, prioritization and decisiveness
• Persistent and persuasive towards results in an emphatic and pragmatic manner
• Convincing, pro-active attitude and drive for improvement
• Sensitive on value of relations: entrepreneur, coalition former,  networker, good facilitator
• Create learning situations and give feedback to achieve effective behavior from a team
• Strong communicator to influence without power
• Eager to learn and ability to self-reflect
• Adapts and adopts change

Context of the position

Since the start of 2017 a Configuration Management (CM) organization is in place within ASML. This organization is governed by the CM Board, with executives across the sectors of ASML. You work together with peer configuration change leaders, product change leaders, project leaders, project members from different sectors, trainers and CM experts.

Other information

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
• The employee is occasionally required to move around the campus. 
• The employee may occasionally lift and/or move up to 50 pounds.
• May require travel dependent on business needs.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Can work under deadlines.
• The environment generally is moderate in temperature and noise level.
• Must be able to read and interpret data, information, and documents.
• Can observe and respond to people and situations and interact with others encountered in the course of work. 
• Can learn and apply new information or skills.
• Responsibilities include periodic travel to regional and overseas sites for product technical support and special support projects. 
• Work may include onsite technical support involving heavy lifting of equipment & modules.
• Position will require technical work activity in a clean-room production environment and/or laboratory setting.
• The environment generally is moderate in temperature and noise level. 
• Occasionally may be exposed to loud noise bursts and may be exposed to toxic gases (fluorine). 
• Must be able to work in small, confined spaces.