4 nov 2020
Dutch & French customer care for German luxury car brand!
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Maastricht |
| Opleidingsniveau | Zie onder |
| Organisatie | Multilingual Jobs Worldwide |
| Contactpersoon | Zie onder |
Informatie
Description: Ready to work for one of Germany's most desired luxury car brands?
We build the worlds fastest luxury cars and are looking for professional customer support agents speaking French and Dutch to help us serve the Benelux market. Are you ready to represent and A-star brand?From our offices in Maastricht in the Netherlands, we provide excellent assistance to our customers and dealers, 24 hours a day, 7 days a week, 365 days a year. ”The best or nothing”.
What will you do
Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. You are the first point of contact for our valued customers, answer incoming calls from customers requiring assistance. Details are collated and entered into a computerized system. In case the problem can’t be solved by telephone, you contact the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible. We trust you to handle the entire query from A to Z! Requirements: Who are you
Good understanding of Customer satisfactionExcellent knowledge of Dutch & FrenchFluency in English (corporate language)Good written and verbal skillsAbility to work in a structured environment, to prioritize, analyse and coordinate your day to day responsiblitiesEmpathy and negotiation skillsOpen-minded to a diversity of culturesComputer literacyAct as our Brand ambassador
Offer: We offer you a job in a multicultural, dynamic and informal international workingenvironment with interesting conditions, both primary and secondary:
A €5.000 relocation plan to help you settle in MaastrichtA safe Covid-19 policy to ensure you can work comfortablyA “tailor made” individual development planTransportation plan: free bike every three years or free public transport or contribution to fuel costsCollective health insurance at discounted ratesNon contributory pension planHoliday allowance: 8% of annual salaryCompetitive performance based salary growthResult oriented bonusesLucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
Working Conditions
You will be offereda permanent contractFull-time basis of 40 hours per week, however part-time basis can also be discussedFlexible shift system with day, evening and weekend shifts, preferences can be discussed. It is an ongoing system, so you know for the whole year when your working days are plannedWe provide an extensive three weeks initial training and a follow up buddy program of 2-3 months;
If you are interested in joining one of Germany's most desired companies, please apply!
We build the worlds fastest luxury cars and are looking for professional customer support agents speaking French and Dutch to help us serve the Benelux market. Are you ready to represent and A-star brand?From our offices in Maastricht in the Netherlands, we provide excellent assistance to our customers and dealers, 24 hours a day, 7 days a week, 365 days a year. ”The best or nothing”.
What will you do
Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. You are the first point of contact for our valued customers, answer incoming calls from customers requiring assistance. Details are collated and entered into a computerized system. In case the problem can’t be solved by telephone, you contact the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible. We trust you to handle the entire query from A to Z! Requirements: Who are you
Good understanding of Customer satisfactionExcellent knowledge of Dutch & FrenchFluency in English (corporate language)Good written and verbal skillsAbility to work in a structured environment, to prioritize, analyse and coordinate your day to day responsiblitiesEmpathy and negotiation skillsOpen-minded to a diversity of culturesComputer literacyAct as our Brand ambassador
Offer: We offer you a job in a multicultural, dynamic and informal international workingenvironment with interesting conditions, both primary and secondary:
A €5.000 relocation plan to help you settle in MaastrichtA safe Covid-19 policy to ensure you can work comfortablyA “tailor made” individual development planTransportation plan: free bike every three years or free public transport or contribution to fuel costsCollective health insurance at discounted ratesNon contributory pension planHoliday allowance: 8% of annual salaryCompetitive performance based salary growthResult oriented bonusesLucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
Working Conditions
You will be offereda permanent contractFull-time basis of 40 hours per week, however part-time basis can also be discussedFlexible shift system with day, evening and weekend shifts, preferences can be discussed. It is an ongoing system, so you know for the whole year when your working days are plannedWe provide an extensive three weeks initial training and a follow up buddy program of 2-3 months;
If you are interested in joining one of Germany's most desired companies, please apply!
Omschrijving
Description: Ready to work for one of Germany's most desired luxury car brands?
We build the worlds fastest luxury cars and are looking for professional customer support agents speaking French and Dutch to help us serve the Benelux market. Are you ready to represent and A-star brand?From our offices in Maastricht in the Netherlands, we provide excellent assistance to our customers and dealers, 24 hours a day, 7 days a week, 365 days a year. ”The best or nothing”.
What will you do
Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. You are the first point of contact for our valued customers, answer incoming calls from customers requiring assistance. Details are collated and entered into a computerized system. In case the problem can’t be solved by telephone, you contact the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible. We trust you to handle the entire query from A to Z! Requirements: Who are you
Good understanding of Customer satisfactionExcellent knowledge of Dutch & FrenchFluency in English (corporate language)Good written and verbal skillsAbility to work in a structured environment, to prioritize, analyse and coordinate your day to day responsiblitiesEmpathy and negotiation skillsOpen-minded to a diversity of culturesComputer literacyAct as our Brand ambassador
Offer: We offer you a job in a multicultural, dynamic and informal international workingenvironment with interesting conditions, both primary and secondary:
A €5.000 relocation plan to help you settle in MaastrichtA safe Covid-19 policy to ensure you can work comfortablyA “tailor made” individual development planTransportation plan: free bike every three years or free public transport or contribution to fuel costsCollective health insurance at discounted ratesNon contributory pension planHoliday allowance: 8% of annual salaryCompetitive performance based salary growthResult oriented bonusesLucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
Working Conditions
You will be offereda permanent contractFull-time basis of 40 hours per week, however part-time basis can also be discussedFlexible shift system with day, evening and weekend shifts, preferences can be discussed. It is an ongoing system, so you know for the whole year when your working days are plannedWe provide an extensive three weeks initial training and a follow up buddy program of 2-3 months;
If you are interested in joining one of Germany's most desired companies, please apply!
We build the worlds fastest luxury cars and are looking for professional customer support agents speaking French and Dutch to help us serve the Benelux market. Are you ready to represent and A-star brand?From our offices in Maastricht in the Netherlands, we provide excellent assistance to our customers and dealers, 24 hours a day, 7 days a week, 365 days a year. ”The best or nothing”.
What will you do
Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. You are the first point of contact for our valued customers, answer incoming calls from customers requiring assistance. Details are collated and entered into a computerized system. In case the problem can’t be solved by telephone, you contact the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible. We trust you to handle the entire query from A to Z! Requirements: Who are you
Good understanding of Customer satisfactionExcellent knowledge of Dutch & FrenchFluency in English (corporate language)Good written and verbal skillsAbility to work in a structured environment, to prioritize, analyse and coordinate your day to day responsiblitiesEmpathy and negotiation skillsOpen-minded to a diversity of culturesComputer literacyAct as our Brand ambassador
Offer: We offer you a job in a multicultural, dynamic and informal international workingenvironment with interesting conditions, both primary and secondary:
A €5.000 relocation plan to help you settle in MaastrichtA safe Covid-19 policy to ensure you can work comfortablyA “tailor made” individual development planTransportation plan: free bike every three years or free public transport or contribution to fuel costsCollective health insurance at discounted ratesNon contributory pension planHoliday allowance: 8% of annual salaryCompetitive performance based salary growthResult oriented bonusesLucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
Working Conditions
You will be offereda permanent contractFull-time basis of 40 hours per week, however part-time basis can also be discussedFlexible shift system with day, evening and weekend shifts, preferences can be discussed. It is an ongoing system, so you know for the whole year when your working days are plannedWe provide an extensive three weeks initial training and a follow up buddy program of 2-3 months;
If you are interested in joining one of Germany's most desired companies, please apply!
