Norwegian speaking Technical Support job in Amsterdam?
Branche | Zie onder |
Dienstverband | Zie onder |
Uren | Zie onder |
Locatie | Amsterdam |
Opleidingsniveau | Zie onder |
Organisatie | Nordic Jobs Worldwide |
Contactpersoon | Zie onder |
Informatie
More about them…
As one of the largest global players in the contact Centre industry, with over 225,000 employees worldwide, they are passionate about delivering great customer experiences in 47 languages and from more than 275+ locations around the globe.
Join their inbound Customer Support team and you will be supporting one of the world’s most recognizable computer software brands.
You will be speaking with their Norwegian customers, whether that’s via the phone, email or online chat, and helping to resolve any technical issues they may have. This is a great opportunity for someone who enjoys speaking to customers; is technically minded with a head for solving problems and a desire to learn new skills.
Delivering a first-class customer experience is their top priority, so we will give you all the tools, knowledge and technical expertise you need to quickly diagnose and resolve issues, leaving the customer feeling pleased they made the call. Requirements: Fluent in both Norwegian and English, with strong written and oral communication skillsYou need to be located in AmsterdamA background in a customer facing role (6-12 months would be great)You’ll have a natural enthusiasm for customer service and confidence when speaking to customers, and strong listening skillsYou’ll be great at problem solving, leaving the customer happy each and every timeYou’re able to manage your time wisely to meet call handle time, and target metricsSome experience of using Microsoft Office and gaming consoles, and the ability to find your way around the web Offer: Attendance bonus program25 days holidayFantastic discounts with various high street brandsA comprehensive training program, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skillsA range of learning and leadership development programs, and global career pathways to take you where you want to goFlexible benefits, including medical and dental coverOn-site restaurantInternal career opportunities
Omschrijving
More about them…
As one of the largest global players in the contact Centre industry, with over 225,000 employees worldwide, they are passionate about delivering great customer experiences in 47 languages and from more than 275+ locations around the globe.
Join their inbound Customer Support team and you will be supporting one of the world’s most recognizable computer software brands.
You will be speaking with their Norwegian customers, whether that’s via the phone, email or online chat, and helping to resolve any technical issues they may have. This is a great opportunity for someone who enjoys speaking to customers; is technically minded with a head for solving problems and a desire to learn new skills.
Delivering a first-class customer experience is their top priority, so we will give you all the tools, knowledge and technical expertise you need to quickly diagnose and resolve issues, leaving the customer feeling pleased they made the call. Requirements: Fluent in both Norwegian and English, with strong written and oral communication skillsYou need to be located in AmsterdamA background in a customer facing role (6-12 months would be great)You’ll have a natural enthusiasm for customer service and confidence when speaking to customers, and strong listening skillsYou’ll be great at problem solving, leaving the customer happy each and every timeYou’re able to manage your time wisely to meet call handle time, and target metricsSome experience of using Microsoft Office and gaming consoles, and the ability to find your way around the web Offer: Attendance bonus program25 days holidayFantastic discounts with various high street brandsA comprehensive training program, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skillsA range of learning and leadership development programs, and global career pathways to take you where you want to goFlexible benefits, including medical and dental coverOn-site restaurantInternal career opportunities