Support Engineer Warehouse
| Branche | chemie |
| Dienstverband | Direct bij werkgever |
| Uren | 32 - 40 uur |
| Locatie | Steenbergen |
| Opleidingsniveau | LBO |
| Organisatie | independent recruiters |
| Contactpersoon |
de Orozco |
Informatie
Looking for a Support Engineer at the headquarter of an international fashion retailer to start at the beginning of December. You will be supporting warehouses and offices all around Holland from the office in Roosendaal.
If you think, you are the one, then get in touch with us ASAP!
As a Support Engineer, you'll be:
- The main contact point for all ICT related questions, issues, and projects.
- Supporting warehouses and offices in Holland. Escalated issues as needed and maintained communication with customers, technical infra teams, and other ICT teams based in Amsterdam.
- Collaborating with tech support teams covering office and warehouse during office hours and out of office hours (on-call support)
- Diagnosing and troubleshooting software and hardware problems and help our warehouse colleagues through multiple contact channels.
- Responsible for the end-to-end incident management process.
- Registering and tracking tickets in a Help Desk Ticketing system (Topdesk) regarding hardware, software, and networking.
- Hardware Asset Management (HAM) for all warehouses in Holland, UK, and Spain, as well as Stock Management.
- Keeping all ICT related manuals up to date.
A challenging role where you can make a difference within an international corporation in the fashion retail industry.
Omschrijving
Looking for a Support Engineer at the headquarter of an international fashion retailer to start at the beginning of December. You will be supporting warehouses and offices all around Holland from the office in Roosendaal.
If you think, you are the one, then get in touch with us ASAP!
As a Support Engineer, you'll be:
- The main contact point for all ICT related questions, issues, and projects.
- Supporting warehouses and offices in Holland. Escalated issues as needed and maintained communication with customers, technical infra teams, and other ICT teams based in Amsterdam.
- Collaborating with tech support teams covering office and warehouse during office hours and out of office hours (on-call support)
- Diagnosing and troubleshooting software and hardware problems and help our warehouse colleagues through multiple contact channels.
- Responsible for the end-to-end incident management process.
- Registering and tracking tickets in a Help Desk Ticketing system (Topdesk) regarding hardware, software, and networking.
- Hardware Asset Management (HAM) for all warehouses in Holland, UK, and Spain, as well as Stock Management.
- Keeping all ICT related manuals up to date.
A challenging role where you can make a difference within an international corporation in the fashion retail industry.
Functie eisen
First and foremost, as a Support Engineer, you love challenges, and you have an eye for detail. Next to that, we'd like to see:* Excellent communication skills in English, German is a big plus.
* Customer service experience.
* Hands-on experience managing, maintaining, installing, and configuring computer hardware in warehouses.
![Mail deze vacature](mailto:?subject=Vacature "Support Engineer Warehouse" op Staging.joof.nl&body=Support Engineer Warehouse%0D%0A%0D%0A<img src="https://counter.adcourier.com/Z2l1bGlhLjQ4NTc4LjUyMTlAaW5kZXBlbmRlbnRyZWNydWl0ZXJzLmFwbGl0cmFrLmNvbQ.gif"><p>Looking for a Support Engineer at the headquarter of an international fashion retailer to start at the beginning of December. You will be supporting warehouses and offices all around Holland from the office in Roosendaal. </p><p>If you think, you are the one, then get in touch with us ASAP!</p><p>As a Support Engineer, you'll be: </p><ul><li>The main contact point for all ICT related questions, issues, and projects. </li><li>Supporting warehouses and offices in Holland. Escalated issues as needed and maintained communication with customers, technical infra teams, and other ICT teams based in Amsterdam.</li><li>Collaborating with tech support teams covering office and warehouse during office hours and out of office hours (on-call support)</li><li>Diagnosing and troubleshooting software and hardware problems and help our warehouse colleagues through multiple contact channels. </li><li>Responsible for the end-to-end incident management process.</li><li>Registering and tracking tickets in a Help Desk Ticketing system (Topdesk) regarding hardware, software, and networking.</li><li>Hardware Asset Management (HAM) for all warehouses in Holland, UK, and Spain, as well as Stock Management.</li><li>Keeping all ICT related manuals up to date.</li></ul></p><p>A challenging role where you can make a difference within an international corporation in the fashion retail industry. </p>%0D%0A%0D%0AZie https://staging.joof.nl/vacature-support-engineer-warehouse-steenbergen/){kind=link}