16 nov 2020
Telecoms Service & Support Engineer f/m (Voice and Networking)
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | |
| Opleidingsniveau | Zie onder |
| Organisatie | ECT Vertriebs- und Servicegesellschaft mbH |
| Contactpersoon | Zie onder |
Informatie
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide.
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide, has an excellent opportunity for a Telecoms Service and Support Engineer to join their German sales and service subsidiary in Munich.
Telecoms Service & Support Engineer f/m (Voice and Networking)
Place: Munich, Germany
Main Responsibilities:
Key Skills and Experience
Previous Experience: At least 2 years of professional experience in IT/ Telecoms support.
Please include the job title in the subject line of your e-mail.
Learn more about ECT under http://ect-telecoms.com/deu/
Package:
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide, has an excellent opportunity for a Telecoms Service and Support Engineer to join their German sales and service subsidiary in Munich.
Telecoms Service & Support Engineer f/m (Voice and Networking)
Place: Munich, Germany
Main Responsibilities:
- Receive, manage and record help desk requests (support tickets)
- Analyze and resolve helpdesk request and system errors (First-Level Support)
- Management of tickets forwarded to second-level support, maintaining notes in the ticketing system and updating customers on progress of tickets through resolution
- Direct field support (in person) for onsite installations in Germany and other countries.
- After 6 months tenure, you will join 24/7/365 out-of-hours hotline support on a rotation basis
Key Skills and Experience
- Personable, team player, articulate with good phone manners
- Telecom expertise: SIP, SS7, INAP
- IP Networking
- Internet & Web Server
- Linux Red Hat administration
- Oracle DB administration
- Familiar with ITIL best practices.
- German and English are a must.
Previous Experience: At least 2 years of professional experience in IT/ Telecoms support.
Please include the job title in the subject line of your e-mail.
Learn more about ECT under http://ect-telecoms.com/deu/
Package:
- Annual salary commensurate with education and experience.
- Variable yearly bonus for up to 30% of annual salary
- Continuing education in cutting-edge telecommunications technology
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
Omschrijving
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide.
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide, has an excellent opportunity for a Telecoms Service and Support Engineer to join their German sales and service subsidiary in Munich.
Telecoms Service & Support Engineer f/m (Voice and Networking)
Place: Munich, Germany
Main Responsibilities:
Key Skills and Experience
Previous Experience: At least 2 years of professional experience in IT/ Telecoms support.
Please include the job title in the subject line of your e-mail.
Learn more about ECT under http://ect-telecoms.com/deu/
Package:
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
The European Computer Telecoms Group (www.ect-telecoms.com), a leading provider of solutions to carriers and service providers worldwide, has an excellent opportunity for a Telecoms Service and Support Engineer to join their German sales and service subsidiary in Munich.
Telecoms Service & Support Engineer f/m (Voice and Networking)
Place: Munich, Germany
Main Responsibilities:
- Receive, manage and record help desk requests (support tickets)
- Analyze and resolve helpdesk request and system errors (First-Level Support)
- Management of tickets forwarded to second-level support, maintaining notes in the ticketing system and updating customers on progress of tickets through resolution
- Direct field support (in person) for onsite installations in Germany and other countries.
- After 6 months tenure, you will join 24/7/365 out-of-hours hotline support on a rotation basis
Key Skills and Experience
- Personable, team player, articulate with good phone manners
- Telecom expertise: SIP, SS7, INAP
- IP Networking
- Internet & Web Server
- Linux Red Hat administration
- Oracle DB administration
- Familiar with ITIL best practices.
- German and English are a must.
Previous Experience: At least 2 years of professional experience in IT/ Telecoms support.
Please include the job title in the subject line of your e-mail.
Learn more about ECT under http://ect-telecoms.com/deu/
Package:
- Annual salary commensurate with education and experience.
- Variable yearly bonus for up to 30% of annual salary
- Continuing education in cutting-edge telecommunications technology
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
